Help centre
Everything explained in ordinary English. If you can't find your answer, get in touch and a person will reply.
Getting started
Do I need an account to try Wishly?
No. Describe your business on the build page and Wishly shows you a complete website preview. You only create an account when you want to save, edit or publish it.
What should I write in my description?
A sentence or two is plenty. Say what your business does, who it's for, and anything the website must include — for example enquiries, prices or an AI assistant.
Can I change the website after it's built?
Yes. In the builder you simply ask, for example 'make it warmer and add a team page'. Every change is saved as a version you can go back to.
Your existing website
Will Wishly change my current website?
Never. Wishly only reads the public page you give it and builds a brand-new website beside it so you can compare.
What is the Wishly Website Score?
A free review of your design, SEO, mobile experience, content, conversion and AI readiness, with specific suggestions for each.
AI Brain
What is an AI Brain?
It's an assistant that has read your business information and answers visitor questions in your own words, capturing enquiries as leads.
Is my business information shared with anyone?
No. Each Brain is isolated to your account and is not used to train shared models.
Publishing and domains
How do I get my website online?
Publish it on a free Wishly address, then connect your own domain from the Domains page whenever you're ready.
How long do domains take?
DNS changes usually take a few minutes and can take up to 48 hours. Wishly checks continuously and turns on HTTPS automatically once your records are correct.